Terms of service

Terms of Service

Last Updated: May 20, 2026

Welcome to Professional Enterprise. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our website or purchasing from us, you agree to be bound by these Terms.

Please read these Terms carefully before using our website.

1. General Conditions

By using this website, you confirm that:

  • You are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

  • The information provided by you is accurate and complete.

  • You will use the website only for lawful purposes.

We reserve the right to refuse service to anyone at any time for any reason.

2. Account Terms

If you create an account on our website, you are responsible for:

  • Maintaining the confidentiality of your account credentials

  • Restricting access to your account

  • All activities conducted under your account

You agree to immediately notify us of any unauthorized use of your account or security breach.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Pricing and Payment

All prices listed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices, offers, and promotions are subject to change without prior notice.

We accept payments through approved payment gateways and financing partners. By placing an order, you agree that:

  • Payment information provided is accurate

  • You are authorized to use the selected payment method

  • Additional bank or EMI processing charges may apply depending on the payment provider

Orders will only be processed after successful payment authorization.

4. Product Descriptions and Availability

We strive to ensure that all product descriptions, specifications, images, pricing, and availability information are accurate and up to date. However:

  • Minor variations in product appearance or packaging may occur

  • Colors may vary depending on screen settings

  • Product availability may change without notice

We do not guarantee that all information on the website is entirely error-free.

If a product is listed incorrectly due to technical or human error, we reserve the right to correct the information and cancel affected orders if necessary.

5. Order Acceptance and Cancellation

Placing an order on our website does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities purchased

  • Request additional verification before processing an order

Reasons for cancellation may include:

  • Product unavailability

  • Pricing or technical errors

  • Suspected fraudulent activity

  • Incomplete customer information

If payment has already been made for a canceled order, the applicable refund will be processed within 7 business days.

6. Shipping and Delivery

We aim to process and dispatch orders promptly. Estimated delivery timelines are provided for convenience only and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Operational disruptions

Customers are responsible for providing accurate shipping information.

Professional Enterprise is not liable for delays caused by courier services or circumstances beyond our control.

Risk of loss and ownership of products transfers to the customer upon successful delivery.

7. Returns, Refunds, and Exchanges

Returns and refunds are subject to our Return Policy.

Products may only be eligible for return or replacement if:

  • The item received is damaged, defective, or incorrect

  • The issue is reported within the specified return window

Products damaged due to misuse, improper handling, or unauthorized modifications may not qualify for refunds or replacements.

Approved refunds will be processed through the original payment method within 7 business days.

Certain products, accessories, software, memory cards, batteries, and special-order items may be non-returnable.

8. EMI and Financing

EMI offers and cashback schemes are subject to approval and terms set by banks, NBFCs, and financing partners such as Bajaj Finserv or other providers.

[STORE NAME] is not responsible for:

  • Financing approval decisions

  • EMI processing delays

  • Bank-related disputes

  • Cashback processing timelines

Customers should review the financing provider’s terms separately before availing EMI offers.

9. Prohibited Uses

You agree not to use the website:

  • For unlawful or fraudulent activities

  • To violate any applicable laws or regulations

  • To infringe intellectual property rights

  • To distribute malicious software or harmful code

  • To interfere with website security or functionality

  • To misuse customer or business data

Any misuse may result in immediate suspension of access and legal action where applicable.

10. Intellectual Property

All content on this website, including:

  • Logos

  • Images

  • Product listings

  • Graphics

  • Videos

  • Text

  • Branding materials

are the property of Professional Enterprise or their respective owners and are protected under applicable intellectual property laws.

Unauthorized reproduction, copying, or distribution is prohibited.

11. Limitation of Liability

To the maximum extent permitted by law, Professional Enterprise shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or business

  • Data loss

  • Service interruptions

  • Delays caused by third parties

  • Technical errors or website downtime

Our total liability for any claim relating to a purchase shall not exceed the amount paid by the customer for the product in question.

12. Indemnification

You agree to indemnify and hold harmless Professional Enterprise, its owners, employees, affiliates, and partners from any claims, liabilities, damages, or expenses arising from:

  • Your misuse of the website

  • Violation of these Terms

  • Violation of any applicable law or third-party rights

13. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how customer information is collected, used, and protected.

14. Governing Law and Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or purchases made through it shall be subject to the exclusive jurisdiction of the courts located in Kolkata, India.

15. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

16. Contact Information

For any questions regarding these Terms of Service, please contact:

Professional Enterprise
4 Motisil Street, Kolkata - 700013
Email: professional4949@gmail.com
Phone: 8584854949

By accessing or using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.